Role Summary:
The Front Desk Executive will be the first point of contact for visitors and employees, responsible for managing reception duties and supporting administrative tasks. This role requires excellent communication skills, attention to detail, and a professional appearance.
Responsibilities & Duties:
- Greet and assist visitors with a positive, welcoming attitude and direct them as needed.
- Handle incoming calls efficiently, directing them to the appropriate person or department and managing messages when necessary.
- Manage visitor logs, issue visitor passes and maintain the visitor management system.
- Coordinate conference room bookings, ensuring meeting schedules are maintained and updated regularly.
- Ensure conference rooms are clean, organized, and ready for use before each meeting.
- Handle all incoming and outgoing courier services, ensuring timely distribution of packages.
- Assist with administrative tasks such as data entry, filing, and maintaining office records.
- Provide general information to visitors regarding the company and direct them within the premises.
- Assist with light travel booking support for employees when required.
- Help coordinate office supplies and maintain front desk inventory.
- Ensure the front desk area is always neat, organized, and presentable.
Skills & Competencies:
- Excellent verbal and written communication skills, with fluency in English.
- Strong organizational and multitasking abilities.
- Proficiency in MS Office (Word, Excel, Outlook).
- Ability to assist with travel bookings.
- Must be well-groomed and always maintain a professional appearance.
- Ability to manage time effectively and work in a fast-paced environment.
Education Qualification:
Any Graduate.
